So, after watching a discussion between a Democratic senator (or congresswoman) and a Republican senator (or—again—congressman) discuss their trip to Guantanamo Bay, I came to this conclusion: Gitmo is like the New Coke of the United States. It may be all fine and dandy, and in practice it might be a solid product, but externally, the consumers hate everything about it and it ends up tarnishing the brand. (In Coke’s case, that meant eventually going back to the original formula and branding the hell out of it as Coca Cola Classic to alleviate any concerns.)
Both of the politicians who spent time at Guantanamo Bay extolled the facilities and the treatment of the detainees. Both even said that the prison is successful and is fulfilling its duties with flying colors. However, the differing of opinions occurred when asked whether the base should be shut down or not. The Republican explained that since the base is doing its job and is not the human rights black hole that people think it is. The Democrat, on the other hand, countered that even though the prison is well-kept and the prisoners are taken care of, it is a spot on America’s global presence and thus its closing would help improve our standing in the world.
I have to admit, she’s got it right. But why? Why is image so important?
Let’s jump back to Coke as an example. If Coke were to go belly-up for some un-Godly reason, the worth of its tangible assets in April 2007 was roughly $25 billion. However, the estimated worth of the company at the same time? $117 billion. Holy crap.
Coke, as a brand, was worth roughly FIVE TIMES that of its tangible assets. That means that if every Coke plant were to mysteriously explode and every little bit of Coke paraphernalia currently on store shelves, billboards, product placements, etc. were to mysteriously disappear, it could be replaced for LESS than what the company is worth.
That brand leverage is currently being applied to the U.S. during this economic down turn. We’re in the crapper financially but we’re able to borrow from outside sources (not just tax payers) to (hopefully) pull ourselves out of this recession. For the most part, the sources lending money to the government are saying “Hey, you know what? You guys are in trouble, but we know your track record and we think you’ll be able to make us money in the long run.”
But how does Gitmo fit into this picture? Well, the prison is generally seen as tarnish on America’s reputation of fairness and opportunity, and as such, it sullies the brand. Although it might be doing its job and look good on paper, it’s also undermining the intangible brand value of the United States of America. If our “consumers” are not confident in our reputation, we’re worth even less financially; they stop giving us money and we spiral out of control financially.
A brand is not what the creator/owner says it is. A brand is what the consumer says it is.
In this situation, the people of the U.S. are the creators/owners of the brand; regardless of how we define American life the U.S. and its reputation and worth can only be defined by the rest of the world.